Reporters discouraged from using phones

In one of the more "interesting" additions to Romenesko's compilation of memos, Greg Weber, the assistant IT manager at the Naples Daily News, asks employees to refrain from using their desk phones for business calls in order to free the lines for customers calling to request a start or stop on their subscription or place a classfied ad.

Employees are further told that if they "must make business calls please use your cell phone."

I'm guessing that since the paper is a business, the need to make business calls will arise.